Sona darling Babasyan is the best sales woman I have ever seen! She helped me to find the cosmetic that is really working for my skin type. I ordered one cream from the store that will be receive it before Tuesday. Unfortunately I did't receive it on time. I called to Sona who was really nicely to help me to find out what happen and she tried her best to let me happy ! Therefore, I am going to buy my future stuffs at Nordstrom just because she is working there!
Customer service is great. Parking lot full so I thought it would take a long time inside but a woman atteched. herself to me and found exactly what I came for.
Found an amazing sales associate in the Encore department. She was happy to take half the store back to the fitting room. She found my friend a seat and a coffee. She was patient, friendly and still smiling at the end where I remarkably found several different looks to purchase. She even offered to walk it down to the Valet, which was tempting but I had to refuse. Her name was Sue.
Nordstrom's prices were lower than normal this time of the year and I would suggest all who like their products to go there quickly. The service was excellent. The parking was excellent.
I visited the men's shoe section today for an Allen Edmonds shoe heel slippage problem. Virginia (if I remember her name correctly) was at the counter and provided me excellent customer service. Her suggestion resolved my issue completely. What an outstanding customer service! Keep it up!!
Nordstrom Somerset Collection is a US Department Store based in Troy, Michigan. Nordstrom Somerset Collection is located at 2850 W Big Beaver Rd, Troy, MI 48084, USA.
Please contact with Nordstrom Somerset Collection using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Nordstrom Somerset Collection opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.